Legal

Privacy Policy

This policy explains how Fora Field Systems Inc (“Fora”, “we”, “us”) handles information collected through our public website and enquiries.

Customer deployments and mobile applications may involve additional processing governed by the applicable service agreement and product privacy information. This website policy does not describe employee location tracking or mobile-app permissions.

Information you provide

When you request details, apply for early adoption, or contact support, we receive the contact details and message you provide. These may include your name, email address, company, telephone number, and information about your business needs.

Technical information and analytics

Website and form services may process IP addresses, browser information, referral information and campaign details to deliver the site, handle enquiries, secure the service and prevent abuse.

The marketing website offers optional PostHog analytics and session replay. When enabled with your consent, these tools help us understand page use and interactions. Form input values are masked in replay. After an enquiry is submitted, analytics identifiers may be associated with the enquiry and email address. You can reject optional analytics and still submit the enquiry form.

Use the Cookie Settings control on the marketing website to change your optional analytics preference.

How information is used

We use enquiry information to respond to you, discuss early adoption, provide support and send the product information you request. Technical information supports site operation, security, abuse prevention and, where you consent, improvements to the website.

Service providers and disclosure

Our website and enquiry systems use service providers for website hosting, cloud infrastructure, email, lead management and optional analytics. These include Webflow, Amazon Web Services, Google Workspace, Airtable and PostHog. Our internal automation routes enquiries between these services. Information may also be disclosed when required by law or to protect the rights and security of our business and users.

Retention

We retain enquiry and support information as needed to handle the request, maintain the relevant business relationship and meet applicable legal obligations. You can contact us to request deletion. Some information may need to be retained for legal, security or recordkeeping reasons.

Your choices and requests

You can ask us to access, correct or delete personal information supplied through the website, or stop sending you product communications. Depending on your location, additional privacy rights may apply. Contact support@forafieldsystems.com. We may ask for information needed to verify the request.

If your request concerns records controlled by an organization using Fora, we may need to coordinate with that organization’s authorized administrator.

Security

We use safeguards intended to protect information from unauthorized access and misuse. No online system is completely secure. Please do not include passwords or unnecessary sensitive information in an enquiry.

Children

This website is intended for business users and is not directed to children.

Changes to this policy

We may update this policy as our website or processing changes. The version published on the website describes its current practices.

Contact

Fora Field Systems Inc
1613 NW Ithica Ave, Bend, OR 97703
support@forafieldsystems.com
(925) 200-0039